1. What communication methods do you offer?
You're welcome to reach out to us anytime, not just on MIC! Feel free to connect with us through WeChat, WhatsApp, email, or any other method that is convenient for you.
2. Who are we? Can we schedule a company visit?
Our headquarters is located in Shanghai, China, and includes various departments such as Production, Technical, Marketing, and more. We warmly welcome clients to visit our factory and explore our products. If you're interested, please contact our customer service in advance-we're sure you'll have a wonderful experience!
3. What is the minimum order quantity for your products?
We do not have a minimum order quantity. For larger orders, we also accept sample orders so you can check the quality first.
4. Can customers create their own brand?
Absolutely! We support both ODM and OEM services and can customize products according to your specific requirements.
5. What can you purchase from us?
We offer a wide range of products, including laboratory pH sensors, conductivity probes, dissolved oxygen sensors, ion-selective sensors, reference sensors, and more. In addition, we provide online electrodes, laboratory testing equipment, and large-scale online monitoring instruments.
6. How do we ensure quality?
We always prepare pre-production samples before mass production and conduct final inspections before shipment. Due to the unique nature of electrodes, we pre-soak them in pure water or alcohol before shipping to ensure they are ready for immediate use upon arrival.
7. Why should you choose us over other suppliers?
REX is one of the earliest electrode manufacturers in China, with extensive expertise, advanced technology, and rich industry experience. Our product quality and brand reputation are among the best in the country.
8. What is your warranty period?
One year.
9. How about your service?
We provide comprehensive pre-sales, in-sales, and after-sales services. We value trust and long-term partnerships with our clients, not just one-time transactions. Therefore, your needs and satisfaction are always our top priority!
10. What payment methods do you accept?
- Accepted Delivery Terms: FOB
- Accepted Payment Currencies: USD, CNY
- Accepted Payment Methods: T/T, Credit Card, Cash
- Languages Spoken: English, Chinese
For more product information, please contact us↓